Elevate EPM Adds AI Agents to Enable Quick Fixes

Product Update · March 20, 2026 · 3 min read

Enterprise Performance Management environments are powerful — but when something breaks, time matters. Waiting for answers, digging through documentation, or recreating issues can quickly turn a small problem into a big distraction. That's why Elevate EPM is introducing AI Agents — designed to deliver faster fixes, better guidance, and a smoother experience for both our customers and our development team.

AI Agents for Our Customers

Unlike generic AI tools, our AI Agent has been trained on Elevate EPM–specific knowledge, including:
- Application architecture
- Configuration patterns
- Known issues and resolutions
- Industry best practices

This means customers get more accurate, context-aware answers — not guesswork. Whether it's troubleshooting a data load, understanding system behavior, or identifying next steps, the agent can guide users toward practical fixes quickly and confidently.

The goal isn't to replace support — it's to remove friction. Users can resolve common issues faster, ask better questions, and move forward without waiting on a ticket for every small problem.

Powering Our Development

Our second use of AI Agents happens behind the scenes, helping our engineers deliver deeper fixes faster:
- Analyzing complex issues at scale
- Surfacing edge cases and dependencies
- Validating fixes against historical patterns
- Accelerating client-specific feature requests

Practical AI, Real Results

We're intentionally focused on practical AI, not buzzwords. These AI Agents are purpose-built to reduce downtime, improve support quality, and speed up development cycles.

In short, AI Agents help us remove friction, shorten response times, and deliver a more reliable, responsive EPM experience — without sacrificing accuracy or trust.